Terms and conditions

Last updated: 9 November 2026

1. Seller details

The website careauctions.co and the services offered are provided by PUNTO LUCE S.R.L.S., VAT no. 04240850927, registered office in Via Calamattia 21, 09134 Cagliari (CA), Italy, PEC puntoluce.srls@pec.it. The sole director is Giuseppe Genco.

2. Scope of the service

CAReAuctions is an information portal that collects and organises data on Italian judicial real-estate auctions published by the courts. The service includes: consultation of lots with base price, minimum offer, dates and photos; statistics and market indicators; guides and insights; access plans; consultancy services for those intending to take part in an auction.

3. Nature of the service

CAReAuctions is not a real-estate agent and does not carry out mediation within the meaning of Italian Law 39/1989. It does not receive commissions on the sale. The information published does not constitute legal, tax or notarial advice: before any transaction the user must verify the data on the official court portal and consult a qualified professional. Data is updated periodically and may change or contain clerical errors: only the documents published by the court are authoritative.

4. Account and permitted use

The user undertakes to provide accurate data, not to share credentials and not to extract content in bulk (scraping) without written authorisation. The provider may suspend access in the event of use contrary to these terms.

5. Prices and subscriptions

Plan prices are published on the site and are inclusive of VAT, with one stated exception: the professional iPartner plans are quoted net of VAT, which must be added at the statutory rate. Subscriptions renew for the stated period; the user may cancel at any time with effect from the end of the current period. For consultancy, the consideration is stated in the quote or in the signed agreement (success fee).

6. Payments

Payments are processed by specialised providers (PayPal, Stripe and others). We do not store full card details. If a payment is not completed, the order is not deemed concluded.

7. Right of withdrawal

If the user is a consumer (a natural person acting for purposes outside their own business or profession), they have the right to withdraw within 14 days of the conclusion of the contract, without giving any reason and without penalty, by sending notice to info@careauctions.co. We refund within 14 days of receiving the notice, using the same means of payment used by the user.

Exception (art. 59 of the Italian Consumer Code): the right of withdrawal does not apply to digital content supplied immediately after purchase, where the user has given express consent to immediate performance and has acknowledged that they thereby lose the right of withdrawal. Likewise, for services already performed, no refund is due for the part already carried out.

8. Refunds

Refunds are credited to the original means of payment within 14 days. If the subscription was paid by bank transfer, the refund is made to the IBAN provided by the user. For card or wallet payments, the crediting time depends on the issuing institution.

9. Limitation of liability

The service is provided with the utmost care but without any guarantee of uninterrupted or error-free operation. Towards consumers, no limitation applies to liabilities that the law places on the seller. Towards professional users, liability is limited to direct damages actually proven, up to the amount paid in the preceding 12 months.

10. Intellectual property

The trademark, name, graphics, original texts, indicators (CAReIndex), databases and code are the exclusive property of PUNTO LUCE S.R.L.S. The user may consult the content for personal use; they may not reproduce, redistribute or resell it.

11. Governing law and competent court

These terms are governed by Italian law. For disputes with professional users, the Court of Cagliari has exclusive jurisdiction. For consumers, the court of the consumer's place of residence or domicile remains competent, as it cannot be derogated under the Consumer Code.

12. Alternative dispute resolution

Consumers may use the European online dispute resolution platform at https://ec.europa.eu/consumers/odr and may contact accredited mediation bodies. A written complaint may always be sent to info@careauctions.co; we reply within 30 days.

13. Amendments

We may update these terms: amendments apply from their publication on this page and do not apply to contracts already concluded.

14. CARe cashback programme

CARe cashback is a loyalty credit, not money. It accrues on purchases completed through the links to partner shops: CARe credits the user with a share of the commission the shop pays to CARe (30%, raised to 40% for iShop subscribers). The amount is rounded to the cent, with a minimum of 0.50 EUR and a cap of 3% of the price.

The credit becomes available on the first day of the month following the shop's confirmation of the sale: until then it is shown as “pending”. It remains valid for 12 months from that date.

The credit can be used on: iShop subscription, CARe services, cost-price purchases. It cannot be withdrawn, transferred or converted into money: it is neither electronic money nor a pecuniary claim.

If a purchase is cancelled or returned, the corresponding credit is reversed, even into a negative balance. In case of fraud or proven abuse, CARe may suspend the programme and cancel credits not yet matured.

CARe may amend or close the programme by notice on the site: credits already matured remain valid until their expiry.